How to create your GCKey

24-04-2017 15:31, by

Your step by step guide on how to create a GCkey, this is only a requirement if it has been requested from the Canadian Government.

When you apply for an ETA for Canada through www.e-visums.co.uk you submit to us your details, we will arrange your application on your behalf and apply for your eTA with the Canadian government. Approximately 99% of the applications submitted by us are approved instantly. Occasionally it can happen that the Canadian government would like to receive additional information from you.


This request for information may be for different reasons. If this is the case, we will receive a message from the Canadian government about your application and we will contact you. The Canadian government website requires you to make a GCKey it’s an account with 'Immigration, Refugees and Citizenship Canada (IRCC) so that your ETA application can be further processed. Here is an explanation of how to create these accounts.


You first need to create a secure IRCC account before you can see what documents you need to provide, and what date they need to be provided by. You do have a few days to organise the documents. If you do not submit the documents on time, your ETA application will be rejected. You can apply for an extension, this must be done before the deadline.


You will need to follow the below steps:


1. Create a GCKey

2. Create a secure account IRCC

3. Link your ETA application to your secure account IRCC.

4. Check and read your messages stating which documents you must provide

5. Upload the requested documents.


Below is an explanation of each step:


1. Create a GCKey.


A GCKey is a service of the Canadian government allowing you to communicate safely online with the IRCC. Click this link to create a GCKey: https://clegc-gckey.gc.ca/j/eng/l


Click on 'Sign up'.


Choose a username (username).


Choose a user name that is easy to remember for you but difficult for others to guess. Keep your username private and do not share it with others.


On the right of your screen you will find the "username checklist”, here it is indicated what requirements you must meet for an approved username. If your user name appears here and meets all the requirements green check marks will appear.


Choose a password (password)


Choose a password that is easy for you to remember, but difficult for others to guess. Keep your password secret and do not share it with others. On the right of  your screen you will find the 'password checklist, here it is indicated what requirements you must meet with your password. If your password appears here and meets the minimum requirements green checkmarks appear. You will need to confirm password (confirm your password) by entering the same password again exactly as you typed it the first time, in the provided field. Create a recovery question list, answers and hints (recovery questions, answers and clues). These are intended to help you if you forget your password. Select questions, answers and hints that are easy to remember for you but difficult for others to guess. You can add optional hints to help you remember the answers to the recovery questions.


2. Create a secure IRCC account.


When registering for the GCKey is complete you will be automatically directed to the IRCC registration page. Enter your first and last name and your email address.

Select your preferred language, English or French.

Create your recovery questions and answers (recovery questions and answers). These are intended to help you if you forget your password. Select questions and answers that are easy to remember for you but difficult for others to guess.

Once your IRCC account is created you will be guided though the information automatically to your account.


3. Link your ETA application to your secure account IRCC.


Log into your account with IRCC.

Scroll down until you see "what would you like to do today?" and select "application link to this account”

Select Electronic Travel Authorisation (ETA) in the drop down menu.

Fill in the requested information. Note: you must fill in all information correctly as it states on your ETA application, otherwise your application can not be linked to your account. Your "application

number 'can be found in the e-mail from the Canadian government that we have forwarded to you. This number begins with a V.

If you have entered all the information, click the bottom of the screen on "search application.

You will receive a message that they have found an application and then click 'Link my application” (If you get the message that no application has been found, please check the information again.)

Your ETA application is now linked to your account. You will receive a confirmation email.


4. Check your messages and read the message stating which documents you need to provide.


Scroll to 'view my Submitted applications or profiles“ and click on "check status and messages”.

Scroll to "application messages" where you can see that you have received a new message. Click on the arrow to the message and then click on “view this message” to download the letter.

The letter will state which documents you need to provide and what date they need to be provided by.


5. Upload requested documents .


Note: You can only submit documents through your IRCC account, otherwise the documents will not be accepted. All documents must be submitted in English or French, or be a certified translation. If you do not submit the documents on time, your ETA application will be rejected. You can apply for an extension, this must be done before the expiry of the deadline.

Make sure the documents are one of the following file types .tif, .jpg, .doc, .docx or .pdf. The maximum file size is 4MB per upload.

Log into your account and IRCC account and scroll to “view my Submitted applications or profiles”. Click on "check status and messages” and then “View Submitted applications”. Here you will see a list of the documents you have to submit.

Click "upload file” next to the document you want to upload and add the document. The message "Success uploading file" will appear if it has been uploaded correctly.

Click "Return to your documents” and repeat the above procedure to upload another document.

If you can, you need to upload all documents requested. Complete and check your name and the answer to one of your security questions and click “sign” and then “transmit”.

You can now send your documents to the IRCC. IRCC will assess your ETA application and send you an e-mail if your application has been successful. This may take several days.



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