Other questions?
If your question does not get answered, please feel free to contact us. We'd love to help you!
Questions regarding the application form
In the past I’ve been convicted of a felony or crime, can you apply for an eTA for me?
How long does my passport need to be valid if I want to travel to Canada?
Do I fill in my maiden name or married name?
I have multiple first names, do I need to fill them all in?
have previously applied for a tourist-, work-, or residence permit for Canada. Where can I find my UCI (Unique client identifier) number?
Does my child need his/her own eTA for Canada?
What is the emergency procedure?
I have lived in Canada in the past. Do I need an eTA?
Main information
Can I extend my eTA for Canada?
How long does it take before my visa application is processed?
How long before departure do I have to apply for an eTA for Canada?
What do I need to apply for an eTA for Canada?
Can I get a visa on arrival in Canada?
For which type of travel can I use the eTA for Canada?
I only have a layover in Canada. Do I need an eTA?
I’ll arrive in Canada by boat or car. Do I need an eTA?
Can I travel to Canada multiple times with an eTA?
How long can I stay in Canada?
How long is my eTA valid?
Payment related questions
Can I get an invoice of my visa application?
How can I pay for the e-visa?
When do I have to pay for my e-visa?
Are my personal details safe?
Common questions
Can I print out my e-visa in black/white?
Do I have to print out my e-visa?
How do I receive my e-visa?
Can I extend my e-visa?
Can I modify something on my e-visa?
Can I cancel my visa application?
My passport expires soon and I’m going to apply for a new one before I travel, can I already apply for an e-visa?
I have a refugee or certificate of identity (alien’s passport) can you apply for an e-visa for me?
I have multiple passports, can I choose which passport I use to travel with?
Is that the number 0 or letter O in my passport?
Which documents do I need to travel with a child?
Can I apply for a visa for several people at the same time?
Can I apply for an e-visa on behalf of someone else?
What is the difference between a multiple, double and single entry e-visa?
Will an e-visa guarantee entry to the country concerned?
What are the advantages of applying for an e-visa through www.e-visums.co.uk?
What is an e-visa?